Customer Service Manager (CSM)
In Mixed Fleet your hard work and drive to succeed will be recognised and rewarded. We offer performance-related rewards as well as training and development to support you to be outstanding. As Customer Service Manager, the rewards and benefits include:
Rewards:
Reward package starting from £29,000 pa, with potential to increase annually in line with performance, includes:
- Elapsed Hourly Pay
In addition to the above, you will be eligible to participate in our management bonus scheme (Performance Related Reward) of up to 20% of base salary reviewed annually
- 34 days annual leave
Additional Benefits:
- Preference bidding
- Investment in ongoing training and development
- Attractive travel concessions across our extensive network and other airlines*
- Unlimited discounted airfares for your friends and family
- Innovative Leadership and Management Programmes
- Contributory company pension scheme
- Access to British Airways Health Services
- Life insurance
- Subsidised staff restaurants
- Julien MacDonald designer uniform
- Dedicated secure car parking close to Terminal 5
- Free airport parking at Heathrow whilst on holiday
- Discounts at selected car hire, hotels and retail stores
- Excellent facilities at the award-winning Terminal 5 at Heathrow which includes our state-of-the-art Crew Report Centre
On site at our Waterside Head Office you have access to:
- Barclays Bank, Waitrose, HighLife Shop, Company Gym, Dental Care, Saks Hair and Beauty
*after a qualifying period of six months
British Airways may alter or withdraw non-contractual benefits at its absolute discretion from time to time.
