We collect information in aggregate form to track data for statistical analysis to understand how visitors are using our site. We may also collect Internet Protocol addresses to help diagnose problems with our servers and for system administration, and under normal circumstances we don’t link these addresses to any person’s name or identity. It is possible, in case of dispute with British Airways and where it is relevant to the facts of that dispute, that we could contact your internet service provider to link an Internet Protocol address to a person’s name or identity.
